What Prezentra collects, why, how long it is kept, and the controls you have over it.
Prezentra provides the app; the organisation that owns your workspace is the controller of the service content in it. We act as processor for that content and as controller for account, billing and security records.
To run your workspace and deliver your presentation to your own screens; to take payment and keep the accounting records the law requires; to keep accounts and workspaces secure; to answer support requests; and to understand which features are used so we can improve them.
We do not sell personal data, and we do not use service content for advertising.
Stripe processes payments and holds card data. Our hosting and database provider stores the application and its records. Our own media servers relay camera and stream video for workspaces that use them. AI features send only the prompt you submit to a model provider to produce the result you asked for.
Each provider receives only what its task needs, under contract and, where required, standard contractual clauses.
Workspace content stays until you delete it or the workspace is deleted. After a deletion request is completed, content is removed from live systems and backups roll off on their normal cycle.
Financial records (invoices, payments, refunds, tax) are kept for the period accounting and tax law requires. Security audit records are kept while they may be needed to investigate an incident or a disputed access. Aggregated, non-identifying statistics may be kept indefinitely.
You can read, correct and export your data from Account and privacy in Settings. Export produces a machine-readable copy of your profile, workspace details, content records, support history and billing summary.
You can request deletion of your account or, if you are the workspace owner, of the workspace. Requests are reviewed, and you can cancel one while it is still pending.
Where local law provides it, you also have the right to restrict or object to processing and to complain to your data-protection authority. Write to us first and we will try to put it right.
The app is a tool for adult operators of a service. It is not directed at children, and a workspace should not create accounts for minors. Images of children may appear in service content that your organisation chooses to present.
Access is checked on the server, not in the browser: workspace membership, role and plan are re-read on every sensitive action. Streaming keys are held server-side, never sent to a screen, and audience display links can be revoked, expired and rotated. Speaker notes are removed from audience-facing projector links.
If a breach affects your data, we will notify the workspace owner and any authority required by law without undue delay.
Questions about this policy, an export or a deletion request can be sent to the address below.
privacy@prezentra.com